Frequently Asked Questions
Questions, answered plainly
If it's not here, email us — a real person reads every message.
Ingredients & Sourcing
What's actually in the bag?+
One ingredient: slow-roasted sweet potato. No added sugar, oil, syrup, or preservatives — nothing else on the label.
Where do the sweet potatoes come from?+
We source from small farms, picked at peak sweetness, then slow-roasted to bring out their natural flavor.
Is anything added during roasting?+
No — no oil, sugar, or syrup touches the potato. The color and chew come from slow caramelization over time, not additives.
Diet & Nutrition
Is it vegan and gluten-free?+
Yes to both — one plant ingredient, naturally free of gluten. Check the bag for our current allergen and facility statement.
How much sugar is in it, really?+
All of it is naturally occurring from the sweet potato itself. We never add sugar, honey, or syrup during roasting or drying.
Is it a good snack for kids?+
It's one of our most common uses — one ingredient, chewy, no added sugar. As with any chewy snack, cut into smaller pieces for young kids.
Storage & Shelf Life
Does it need to be refrigerated?+
No — store sealed in a cool, dry place. If you like an extra-firm chew, keeping it in the fridge works too.
How long do they keep?+
Sealed bags stay fresh for up to 18 months. Once opened, enjoy within a week — they won't last that long anyway.
Price & Fiber
How much per bag & how much fiber?+
Each 70g bag is $3 and has 6g of fiber. The 28 bag box saves 12%, and the 56 bag box saves 10% — both ship free.
Orders & Shipping
Do you offer subscriptions?+
Yes — subscribe and save 15% on every order. Skip, swap, or cancel any time from your account.
How fast does it ship?+
Orders ship within 2 business days and typically arrive within 3–5 days in the US.
What if I'm not happy with my order?+
Email us within 30 days and we'll make it right — refund or replacement, your call.